A survey conducted by Clutch examined the role of feedback on employee engagement for 428 Millennials, 422 Gen X’ers, and 150 Baby Boomers. The research revealed that Millennials were less likely to be fulfilled at work than the two older generations. Specifically, 40 percent of Millennials reported not feeling fulfilled at work. This number was two times greater than Gen X employees and four times greater than Baby Boomers.
Millennials were also more likely to quit their jobs than the other two generations. About 32 percent of Millennials reported that they were likely to leave their jobs in the next six months. In contrast, only 11-12 percent of older employees reported that they were likely to quit in that timeframe.
Although Millennials love non-traditional work perks such as travel, flexible vacation time, and remote work, what seems to be most related to job fulfillment is immediate and consistent feedback from management. The research revealed that of the Millennials whose managers provide accurate and consistent feedback, 72 percent found their jobs to be fulfilling. In contrast, of the Millennials whose managers do not provide such feedback, only 38 percent found their jobs to be fulfilling.
The researchers also found that Millennials are not receiving the right type of feedback. Previous research has shown that informal/ad-hoc feedback is more effective than traditional forms of feedback. However, only 23 percent of Millennials reported receiving this type of feedback from their managers.